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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Itunes uninstalled and cant re-install , showing itunes

Customer Question

hi, itunes uninstalled and cant re-install , showing itunes error 7 and windows error 193, followed instructions and no luck, ideas, please
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  James K. replied 1 year ago.
Hello

My name is James

Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
Customer: replied 1 year ago.

dont want to spend anymore cash

Expert:  James K. replied 1 year ago.
not a problem
Customer: replied 1 year ago.

what next?

Expert:  James K. replied 1 year ago.
i can give you instructions to follow ?
Customer: replied 1 year ago.

does it cost ?

Expert:  James K. replied 1 year ago.
only the money you have paid for the question
Customer: replied 1 year ago.

great thanks, ***** ***** i do?

Expert:  James K. replied 1 year ago.
First install Revo Uninstaller
get the free version
http://www.revouninstaller.com/revo_uninstaller_free_download.html
once installed let me know
Customer: replied 1 year ago.

will do thanks

Expert:  James K. replied 1 year ago.
ok
Customer: replied 1 year ago.

installed now, should i uninstall itunes?

Expert:  James K. replied 1 year ago.
Remove the programs in this order
To remove these components:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Quit the following programs if they're running:
Customer: replied 1 year ago.

apple application support is the only one i can find. i did uninstall the others before, will i just uninstall that one ?

Expert:  James K. replied 1 year ago.
ok then reboot
then try and reinstalll I tunes
Customer: replied 1 year ago.

great

Expert:  James K. replied 1 year ago.
let me know

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