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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I use Microsoft office 2010, I accidently deleted a .pst file

Resolved Question:

I use Microsoft office 2010, I accidently deleted a .pst file and had to recreate a new account it will send a message but then an error message occurs operation failed
Submitted: 2 years ago.
Category: Microsoft
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to JustAnswer.

Can i Remote onto your machine to help you fix the problem

Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System

If you wish I can send you a Link to Connect

Let me know

Cheers James
Customer: replied 2 years ago.

i have just paid £24 and am unable to afford another £21 .44

Expert:  James K. replied 2 years ago.
not a problem

i will have a look at no extra charge

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=8b0be4ab-e294-4fec-9289-654df2fbcf50

Click the Link above a page will open

Click the Green I agree at the bottom

Click run/ok/yes if asked
Customer: replied 2 years ago.

I have downloaded the file twice, but each time a message appears download did not succeed

Expert:  James K. replied 2 years ago.
Go to

http://www.teamviewer.com/en/index.aspx

Click the green download Button

Donwload and Install Teamviewer

click any install Propmts

Once its Installed it will open up

On the left you Will see

USER ID

PASSWORD

Post them numbers here

Then i Will connect
Customer: replied 2 years ago.

There appears to be a problem with teamviewer trying to connect also -my internet connection is working as you can see, I am also able to receive your email!

Expert:  James K. replied 2 years ago.
Seems you have a few issues , what browser are you using ?
Customer: replied 2 years ago.

firefox

Expert:  James K. replied 2 years ago.
Can you try the remote Connect link in Chrome
http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=8b0be4ab-e294-4fec-9289-654df2fbcf50
Click the Link above a page will open
Click the Green I agree at the bottom
Click run/ok/yes if asked
Customer: replied 2 years ago.

I found out the problem with screenconnect Norton did not like it - I have switched it off loaded screenconnect and am ready using chrome

Customer: replied 2 years ago.

I went to chtome but lost you,i have got screenconnect working in firefox

Customer: replied 2 years ago.

ID137 552 126

Password: 6701

Customer: replied 2 years ago.

ID137 552 126



Password: 6701

Customer: replied 2 years ago.

James have you gone away?

Expert:  James K. replied 2 years ago.
I was away , i am back now
I see you managed to connect
Let me know when ready
Customer: replied 2 years ago.

new team viewer User ID: 137 552 126

Password

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=49f7bc9e-8aea-48ed-91be-82ce9a02c318
Click the Link above a page will open
Click the Green I agree at the bottom
Click run/ok/yes if asked
Expert:  James K. replied 2 years ago.
Remote fix Cheers James
James K. and other Microsoft Specialists are ready to help you

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