How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

Recovery 9c9dddd9 drive label victor 04/04/2015 my tablet is

Customer Question

recovery 9c9dddd9 drive label victor 04/04/2015 my tablet is wild
Submitted: 2 years ago.
Category: Microsoft
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

Please explain your issue in more detail
Customer: replied 2 years ago.

cannot open password, the keyboard is showing different letters to what i type, windows are locked,

Expert:  Josh replied 2 years ago.
Just to confirm -- You cannot get past your Windows login screen on your computer?