Microsoft Office Questions? Ask a IT Expert for Support ASAP
Thank you for help so far.
I have carried out all the instructions above.
I have now emailed two of the problem emails asking them
to send me quick test email.
Once I receive this I will respond back to you immediately,
Is that ok with you to wait ?
Most grateful. Breda
Thank you so much.
I am worried about this and am extremely anxious to get it sorted.
I will be delighted when sorted.
Will be back to you there very shortly.
Thanks a million Breda
I did not find any names in blocked senders list.
I entered a few email addresses that I know are problems
and clicked remove from list.
Was this correct to do
ok. I have added these addresses to safe senders.
Is there any way I can get these emails that have been sent to me
other than asking sender to resend ?
As I am still waiting on confirmation that I am receiving
all emails without issue, is it ok to email you again tomorrow
and finish solving this problem.
I am very grateful for all your help.
Can I ask you
How was my email hacked, what actually happened.
Secondly How can I best protect my computer from this happening
again. Your help has been brilliant and I will rate you this evening.
Sorry I had to be away a little.
Many thanks. Breda
Can I ask one quick question.
It is possible to set a different "Reply to" e-mail address than the one being used to send the e-mail. The hacker could have done that, so if someone just clicked on "Reply" button, that another e-mail address would be listed as a recipient, instead of your original e-mail address.To check if another e-mail address is used as "Reply to" e-mail address, do the following:1. Sign in to your Outlook.com / Hotmail account2. Click on the screw icon located next to your name in the upper right corner and select Options3. Under the Writing email section, click on Reply-to address4. Make sure to use the first option - Your "From" address, then click Save