I processed the data as you requested but I still cannot update to windows 8.1
OK connect remotely
I still have a problem in that I try to download version 8.1 but when I try to reinstall my system it seizes up at 82%. could you please reinstate your remote control and sort this problem out
Tomorrow would be OK. Will you contact me and about what UK time?
Tomorrow, i will contact you at 11:00 AM UK Time.
Sorry, your direct code has expired before I got to it. Please do again
Probably too late but I was able to complete setting up the transfer to windows 8.1 but on the opening of the system I stopped at 'opening the PC's settings' and I got a message that the transfer to the updated version could not proceed and that I would revert to the previous windows version. Are you able to look at this again?