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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38161
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I have been having problem accessing into my hotmail

Resolved Question:

Hello
I have been having problem accessing into my hotmail account as I have forgotten my password. I have tried so may different ways to access but failed.
Would you please help me.
Kind Regards
Shah
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you mean you provided a working email address and it did not send anything?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Can we do a remote support session, so we can chat, and I will be able to help you directly?
Please reply at the box below. Thank you
Customer: replied 2 years ago.
This e-mail is my personal e-mail. It is window 7. A remote support may help but how?Thanks.
Expert:  Viet -MS Office Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=fb93e30b-28ea-4722-9aec-be2d1223dd06
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet -MS Office Tech and other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 2 years ago.
Thank you; please click on the website below:
http://tinyurl.com/qyeljxg
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Customer: replied 2 years ago.
HiPlease contact on my mobile no -(###) ###-####
Expert:  Viet -MS Office Tech replied 2 years ago.
I do live online support. Please click on the website below in order to connect remotely with me, so I can fix the issue directly on your computer together with you:
http://tinyurl.com/qyeljxg
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Customer: replied 2 years ago.
Please contact on my mobile no - ***********
Expert:  Viet -MS Office Tech replied 2 years ago.
Can I connect remotely to your computer, so I can help you directly? It's a lot easier and quicker for me to help you directly on your computer's screen by filling out the form and getting an email reply from Microsoft. Thank you.
Customer: replied 2 years ago.
HiI have been waiting for you to contact.
Expert:  Viet -MS Office Tech replied 2 years ago.
Working on issue, thanks.
Expert:  Viet -MS Office Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.