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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37454
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Have successfully upgraded to Windows 10. But...it has messed

Resolved Question:

Have successfully upgraded to Windows 10. But...it has messed up Outlook 2010 for my Outloook.com account. I can download e-mails okay but get an error message on sending them that says sending error 0x800cce05. I have deleted Outlook Connecter and reinstated and deleted profile and reinstated, but stuck in the same loop on send
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you
Customer: replied 1 year ago.

Sure

Expert:  Viet -MS Office Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=c8260af4-2891-4c81-8279-294d6f9dd626

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet -MS Office Tech replied 1 year ago.
Please let me know if you can send emails after restarting the computer. Please reply at the box below. Thank you.
Expert:  Viet -MS Office Tech replied 1 year ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Please rate my service below. Thank you very much.
Viet -MS Office Tech and 3 other Microsoft Specialists are ready to help you

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