I have a word document on my MacBook desktop, but when I click on it, it will not open. A message says "problems of file name might contain invalid characters and I cant open it and don't know what to do
I'm not very IT savvy and cant do this ....the message I get is in my above question
no I dont want a remote access
how should I do this?
I'll try that!
Where do I find OSX Finder ....I clicked on the file icon and the box came up with the message "problems os file name might contain invalid characters" ...but the file didn't open
I tried to open the download and it wont open and I get the same problem message???
Yes ...it has the new name but still wont open
will try that
It doesnt work ....there is a red X on top of the download in the top bar and I cant drag it into the new word open document
I think I am going to have to find someone who can do it with me in person, so I will leave it for now. Please would you ensure the document you dealt with is deleted, it is personal information Thank you
Can you also ensure that the £26 taken on my credit card is refunded.
Many thanks for your help, anyway!