Yes-as I said ,this one only has Visa -nothing on the Microsoft help site is of any help whatsoever.
Thanks, ***** ***** I should be able to do that.
I hadnt thought of a bootable dvd,so that will be essential information !
No,not yet- the drive on this computer is faulty-I have an external one somewhere, but I will have to find it before I can do anything more.
OK, Ive started the download,should be another hour and a half.