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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I have just installed windows 10, I was running on windows

Customer Question

I have just installed windows 10, I was running on windows 8 and all my programs were ok but now on 10 one of my programs comes up with this message,
Unable to access HASP SRM run-time (H0033), could you please tell me how to overcome this problem.
Submitted: 2 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 2 years ago.
Hello & Welcome to JustAnswer. Which program is it and may i connect with you remotely to check the issue directly? Thanks
Customer: replied 2 years ago.

Digitizer EXjr ver 4.0 which comes with a dongle and it is when the dongle is connected to my computer is when I get the message

Expert:  KamilAnwar1 replied 2 years ago.
Have you tried this http://blogs.webguild.com/archive/2014/03/29/how-do-i-solved-quotunable-to-access-hasp-srm-run.aspx
Customer: replied 2 years ago.

No I have not yet but I will try

Expert:  KamilAnwar1 replied 2 years ago.
Please try and let me know. Thanks
Customer: replied 2 years ago.

No it did not work I am going to restore to windows 8.1 thank you for your time.

Expert:  KamilAnwar1 replied 2 years ago.
You're Welcome. Let me know if you need assistance. Thanks