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Richard
Richard, Software Engineer
Category: Microsoft Office
Satisfied Customers: 32167
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I was wondering why i'm not receiving my messages to my

Resolved Question:

Hi, I was wondering why i'm not receiving my messages to my Hotmail account. im receiving the usual junk mail messages and able send messages and people receive them but I just don't seem to be receiving any back. could you maybe know what I can do or what is wrong
Regards
Kevin
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
First, if you send an email to yourself, is this received?
Customer: replied 1 year ago.
Hi Richard,no didn't receive message sent to myself either
Customer: replied 1 year ago.
what else should I try
Expert:  Richard replied 1 year ago.
Thanks
Can you click on the hear wheel in the top right and click on options.
Click on Email forwarding and make sure Don't Forward is checked.
Then email yourself
Let me know the results please
Customer: replied 1 year ago.
yeah the don't forward was checked when opened it but still not receive message went sent again
Expert:  Richard replied 1 year ago.
Can I log on and look please on the connected computer?
It is easier to work with you on this. You can see and control everything I do
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Customer: replied 1 year ago.
ok done id###-##-####password *****
Customer: replied 1 year ago.
its asking for partners id
Expert:  Richard replied 1 year ago.
connecting
Richard, Software Engineer
Category: Microsoft Office
Satisfied Customers: 32167
Experience: Over 15 year experience resolving Microsoft Office Issues
Richard and 2 other Microsoft Office Specialists are ready to help you

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