apparently you have to have a product key to get windows to operate. By this being blocked I cannot get into it. This should have installed itself when windows 10 was being put on my machine.
Also may I ask, as I do not understand the £28 I have just paid, if you cannot help me to get this unblocked will that be cancelled. I am nearly 80 and this is a lot of money for me.
Sorry I cannot give you any further information as I do not understand it. How do I get my £28 back.