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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37489
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I have upgraded to Windows 10 last week from Windows 7. I cannot

Resolved Question:

I have upgraded to Windows 10 last week from Windows 7. I cannot print documents. After keying in Print computer defaults to "Loading Preview". Is it something to do with PDP etc,? Sorry, I'm not an expert. Can you help?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Does this issue occur when printing a particular thing, such as printing a PDF document, a Word document, a picture, a web page, a picture, etc.? Or everything?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
All emails, photos and documents. Please proceed with remote session.
Expert:  Viet -MS Office Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=3246e79c-190a-4320-b800-1d247f94cc81
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet -MS Office Tech replied 1 year ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,
Viet -MS Office Tech and 3 other Microsoft Specialists are ready to help you