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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38161
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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A) Since updating to Windows 10 I can no longer send Email

Resolved Question:

A) Since updating to Windows 10 I can no longer send Email messages using my Outlook they now remain locked in the outbox but receiving is still OK. WHY? Sending and Receiving in the New MAIL aps is satisfactory.
B) Attempting to import Email Address Details from my Outlook File to the new MAIL Favourites merely results in the transfer of details from Explorer Website Favourite details not my Email Address Details Why? MAIL is Email not Web so why transfer web data into it
C) Compiling an Email Address File in Outlook was straight forward and simple but it is laborious and complex in MAIL WHY? I am much happier using Outlook than Mail and at the moment prefer to continue with Outlook
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.
Hi, I'm sorry about the issue. Please try the following fix: Close Outlook email program for now.Right-click on the Start icon (which is the windows logo icon at the lower left corner of the computer screen), then click on Command Prompt (Admin).Then type exactly:sfc /scannow, then press Enter key.Then wait a bit until it finishes scanning; it should take about 30 minutes. Then close, then open Outlook and test sending. It should work fine now. Please reply at the box below to continue troubleshooting. Thank you.
Viet -MS Office Tech and 3 other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.
Thank you
I am again a happy bunny with a successful OUTLOOK
First class response and service
Regards
***** *****e UK
Expert:  Viet -MS Office Tech replied 2 years ago.
You're welcome. If you need help with anything else, please come back any time. Thank you for the update.