Microsoft Office Questions? Ask a IT Expert for Support ASAP
I have been a computer user for many years. I just happen to be unfamiliar with office 365. This repair process will assist my understanding
I keep getting a window requesting me to log in to my account. It does not accept my answer and immediately returns. My non outlook account operates OK
No. One fact I failed to mention. This has occurred since receiving an email from the Outlook Team saying that there had been unusual activity on the account and advised me to sign in again to unblock the account which I did. The unusual activity I am pretty certain was my sending out an email to a large number of address requesting them to use this new address.
The password ***** have reset is that for my overall microsoft account not my outlook account which puzzles me. Is this what you intended
Just to make sure I understand. When I set up the individual outlook.com accounts I must use the same password?
Yes, I have this one email address assigned to my account which happens to be @gmail.com. In addition to this I wish to set up what I understand to be aliases with an @outlook.com suffix. It is these "accounts" which I was referring to and these are the ones that are 'blocked'. Do these all have to have the same password?
Right, I understand. I also have an @ntlworld.com and I am accessing this also with my 'microsoft' addresses which is working satisfactorily with a different password. This presumably does not create a problem because it not actually part of the microsoft account?
Thank you Richard for all that. It has been very, very useful and is certainly worth the fee. When one thinks about it, the concept is so simple and sensible because keeping passwords under control and remembering them is a nightmare. I shall now try and put it all into practice! I quite possibly will have further questions. Am I able to direct them back to you in person or will I have to accept whoever is available, who presumably will have ready access to this "chat"