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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 38195
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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No sound playback or able to play cd on windows 10 with box

Resolved Question:

no sound playback or able to play cd on windows 10 with box message --0xc00d11cd
(0x800706be)
regards
tony cunliffe
Submitted: 2 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 2 years ago.
Hi,

I'm sorry about the issue. When did this issue first occur?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

happened 10 days ago approx but then started working again

Expert:  Viet -MS Office Tech replied 2 years ago.
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Please reply at the box below. Thank you.
Customer: replied 2 years ago.

yes that's ok thanks

Expert:  Viet -MS Office Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=5286d476-5b5e-495b-a95d-94be08f4987c

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet -MS Office Tech and 2 other Microsoft Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.