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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5490
Experience:  Indept expertise on MS Office package
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Uninstall microsoft silverlight from windows 10

Resolved Question:

uninstall microsoft silverlight from windows 10
Submitted: 1 year ago.
Category: Microsoft
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.do you want to know how to unistall Silverlight?
michelleclive and 2 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.

yes

Expert:  michelleclive replied 1 year ago.
click on cortana search type in add remove then click on add remove program icon as the program open locate silverlight in the list and uninstall it.
Expert:  michelleclive replied 1 year ago.
If this does not help, KB2608523 suggests you do the following to manually uninstall the Silverlight installation:Copy-paste the following in Notepad and save it as UninstallSilverlight.cmd. reg delete HKLM\Software\Microsoft\Silverlight /f reg delete HKEY_CLASSES_ROOT\Installer\Products\D7314F9862C648A4DB8BE2A5B47BE100 /f reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\D7314F9862C648A4DB8BE2A5B47BE100 /f reg delete HKEY_CLASSES_ROOT\TypeLib\{283C8576-0726-4DBC-9609-3F855162009A} /f reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\install.exe /f reg delete HKEY_CLASSES_ROOT\AgControl.AgControl /f reg delete HKEY_CLASSES_ROOT\AgControl.AgControl.5.1 /f reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} /f rmdir /s /q "%ProgramFiles%\Microsoft Silverlight" rmdir /s /q "%ProgramFiles(x86)%\Microsoft Silverlight" Run this .cmd file as administrator. One the process is completed, run it again as administrator. Restart computer and see if it has helped you.
Customer: replied 1 year ago.

I tried this several times and the program is still there.

Expert:  michelleclive replied 1 year ago.
There is an optional Remote Connect Service - Quick ResolutionRemote access is an optional additional service offer with a minimal one-time flat fee ($22). It is 100% safe which will allow me directly work on the problem and can be fixed quickly, you can sit back and watch your screen while i fix it for you. Let me know if you need the additional service or else we can continue with the service you have already opted for.let me know if you want to opt for remote assistance

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