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The machine is operable if I exit out of the update "restart to complete installation" screen. It seems to be untouched windows 7. I am not in Windows 10 as it hasn't actually installed. (I reserved and downloaded windows 10 on this machine, then when I click on the "install windows 10" icon it tells me it will be doing 3 steps, and starts the fist where it says "hand on a sec, just checking" then up pops the windows update screen telling me to "restart the PC to complete installation", that just loops endlessly.)
I have installed windows 10 on 4 other of my PCs without a problem.
These were 4 other of my 6 PCs. These were running windows 7 in one case and 8.1 in the other 3. All were installed by reserving windows on line and following the windows install procedure from the taskbar icon after windows had been downloaded to the PC. - The same procedure I tried following in this case. NOTE, the Windows 7 pcs are duplicates of each other regarding hardware, - same motherboards, processors, RAM, etc, and all of my PCs are automatic update on for Windows and were at the latest levels of important and optional software updates prior to the windows 10 update.
Hi, I did both of the above, same effect. The only thing plugged in now is keyboard and mouse and McAfee is off on firewall and virus check
Hi, it found and fixed 3 issues, but didn't fix "windows update error 0x80070057(2015-09-14-T-12_32_41P)"
Hi, I always disable mcAfee firewall and anti virus before installing any update manually. It is usually on though if the update tries to download and install automatically, although the Microsoft updates site IS in my exceptions list on the AVG to allow it to run any time without being blocked.
ok, this will take a while though as I'm in the middle of a major file backup to another computer.
Hi, no, identical to before. Comes up saying it is ready to install, I tell it to install, it goes into a restart cycle...
sorry, how do I export to backup the registry?
ok, exported registry and ran the reg fix from the link you gave, I will try a restart now
ok, but may be in an hour or so as I have to go to a meeting right now
Hi, it is now downloading the entire windows 10 software again to the PC, this will take some time I guess, but it didn't do that before, so I guess this is a complete/full "clean" copy to allow me to try and start again.
ouch. donload completed. Installation completed. the the dreaded message "restart to finish installing" popped up, and has been cycling ever since... Windows 10 just isn't installing onto PC...
Hi, same situation as yesterday. All USB devices (only 2) unplugged, McAfee off. After your suggestions yesterday got it to download a clean version of windows 10 again. Started install. Then gets to restart to install, and just goes into an endless loop... BTW the duplicate hardware of this machine installed windows 10 without anything unplugged without any problem... This is becoming a headache...
Have checked file system integrity, all ok. Disk is fine. Registry fix we did yesterday.
will this still leave everything in place on my disk, or is this a complete fresh install, basically formatting my HDD?
This worked fine and the PC is now running windows 10 correctly. Thanks a lot for your assistance.