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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 37573
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Help, please! I cannot attach a word 2007 document to a yahoo

Customer Question

help, please!
I cannot attach a word 2007 document to a yahoo e-mail in windows 10
Submitted: 2 years ago.
Category: Microsoft
Expert:  Richard replied 2 years ago.
Hi there and welcome
Can you tell me please which internet browser you are using?
And what exactly happens when you click the paperclip?
Thank you
Customer: replied 2 years ago.

Sorry Richard, but do you mean Sky or 02 or BT? its sky.

nothing happens when I click the paperclip

Expert:  Richard replied 2 years ago.
ok, I mean Google Chrome, or Internet Explorer ectCan you tell me please which one you use?I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you. Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse. I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps. Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong. If you want remote click get extra help. If not simply reply to me. Thanks, Richard
Richard and 3 other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.

I cant find the get extra help button. Ive heard that windows 10 is not for old people like me. I must send out the document

Expert:  Richard replied 2 years ago.
Thank you
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you