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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 5200
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have installed the upgrade of Windows 10 and this worked

Customer Question

I have installed the upgrade of Windows 10 and this worked OK for the first two weeks. Now when I click the START button I get a dialog box saying "Critical Error", and says that it will try and correct this on the next start, but never does. How do I get rid of this and get back to normal.
Submitted: 2 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 2 years ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to check/fix the issue directly? Thanks
KamilAnwar1 and other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.

Yes, but I want to point out that I do not want to join a monthly club but I am prpared to pay the £28 but this is on the understanding that you will not take any further payments from my card.

Expert:  KamilAnwar1 replied 2 years ago.
If you have not subscribed to a monthly billing; then you will not be charged monthly. Since i am a tech; i can only answer tech questions; for billing you will need to contact***@******.***. You can also check this from your account and de-activate it if it has been activated. I can show this when i connect. Please click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=526834
Customer: replied 2 years ago.

I have been trying to cantact you as when I switched my computer on yesterday, I got the Critical Error message againg and I cannot access Windows 10 through the Start Menu.

Expert:  KamilAnwar1 replied 2 years ago.
Please reconnect with me:https://secure.logmeinrescue.com/R?i=2&Code=973659
Expert:  KamilAnwar1 replied 2 years ago.
You have to reply on the same question.
Please click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=377896
^^ Thanks