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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 38285
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I have 3 devices all running 'Windows'. I want to synchronise

Customer Question

I have 3 devices all running 'Windows'.
I want to synchronise all 3 devices:
HP Pavilion laptop (Windows 10)
HP Stream tablet (Windows 8.1)
Nokia Lumia 930 'phone.
I have a Microsoft Exchange account.
Office 365 professional.
Can you help me please?
Submitted: 2 years ago.
Category: Microsoft
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You will need to setup the devices for the exchange account using the Mail Program on the computer and the Mail app on the Nokia
To do this
On both the windows 10 and 8 computers
Step 1: Open the mail client
Step 2: Click "Get Started"
Step 3: Select Exchange Account
Step 4: Enter Your Email and Password ***** follow the onscreen steps to complete the setup for your exchange account.
For the Nokia
Slide your finger down the display starting from the top edge of your mobile phone.
Tap ALL SETTINGS.
Tap email+accounts.
Tap add an account.
Tap Exchange.
Enter email address
Tap the field below "Email address" and key in your email address.
Enter password
Tap the field below "Password" and key in the password ***** your email account.
Tap sign in.
Tap done.
All three devices will then have the email accounts added to them
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please.
Richard and other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.
I have not accepted this offer and am not satisfied with this level of 'advice'.I need this issue to be solved by telephone.I will refer this matter to VISA.
Expert:  Richard replied 2 years ago.
Thank you, ***** ***** waiting for your response
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you