Microsoft Office Questions? Ask a IT Expert for Support ASAP
I did as per instructions. It got to 10% quite quickly and stayed there till about an hour ago when it disappeared. No I haven't been sitting glued to it just popped in now and again. We had started your instructions on our other PC with same problem. That is sitting on 10%. My computer is working but still no links opening. Two sums of money have been paid by paypal.
Can't Can't say. I had been switching my screen off.
Good afternoon Richard, have only just got in. My computer: no error message, just opens into IE, Google my home page.
The other computer. Followed the instructions you sent. That one showed "Preparing Automatic Repair" when we went to bed last night. We left it on as per your plea. It says "Preparing Automatic Repair" still. The fan is running almost continuously.
Sorry if I am confusing you. When I click on a link in
an email it starts IE and shows Google my home page.
It doesn't open the link at all. Prior to Windows 10 when I clicked on a link it opened the actual where I needed to be eg if I clicked on an Amazon link it took me to my Amazon page. Links opened to where I needed to be not just first IE page. As the other computer has been showing Preparing Automatic Repair for over 13 hours can I assume it is not going to work and turn it off please?
No. They did at one time though. That is what I was doing but some didn't work. A lot don't show the full pathway. Now if I paste link I am taken to another IE page which shows as Bing. I am in my 60s and have considered myself computer able but this is really getting me down. I realise It must be impossibly difficult for you. I have paid 56 pounds so far and really can't see an end. My efforts seem to have messed up our other computer too. Thank you for trying.
Sorry Richard, for the misunderstanding. My last message was to say that I was giving up. I was unable to put link where you asked and getting more distressed. I also can't justify the expense. Thank you again for your efforts. Sue