How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Software Engineer
Category: Microsoft Office
Satisfied Customers: 35380
Experience:  Over 15 year experience resolving Microsoft Office Issues
32989067
Type Your Microsoft Office Question Here...
Richard is online now

Your message did not reach some or all of the intended recipients.

Resolved Question:

Your message did not reach some or all of the intended recipients.
Subject: 9/25 Calendar Summary
Sent: 25-Sep-15 10:00 AM
The following recipient(s) cannot be reached:
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Richard replied 1 year ago.
Hi there and welcome
Can you give me the full error message that you getting in the email?
Please provide the message here in your response please.
Thank you
Customer: replied 1 year ago.

Your message did not reach some or all of the intended recipients.

Subject: 9/25 Calendar Summary

Sent: 25-Sep-15 10:00 AM

The following recipient(s) cannot be reached:

'07815554250' on 25-Sep-15 10:00 AM

Outlook did not receive a response from the Web service because of a problem connecting to the server. Try again later.

The SOAP request is invalid. The service node 'DeliverXms' is invalid.

Expert:  Richard replied 1 year ago.
Thanks Robert
This is an error with the server you are emailing to, nothing to do with your computer.
Is this also your mail server, are you running it that your emailing to?
Customer: replied 1 year ago.

I have 2 accounts set up in Outlook, both with emails.

I guess they are the mail servers.

Expert:  Richard replied 1 year ago.
Yes they are your servers, I am referring to the address your emailing to that your getting this error on.
The recipient it is their server that has the issue.
Do you control the recipients server? Is it a company?
Customer: replied 1 year ago.

No I do not control the recipients server.

The error seems to occur whenever there is an item in the calender that is due.

Some of the recipients are companies, some private individuals.

Expert:  Richard replied 1 year ago.
If it is with calendars it means Robert you are sending the calendar request to a recipient that does not have a calendar service or one that is compatible with outlook. The calendar functionality in outlook is designed to be used with outlook services.
It does not work with a wide range of others.
Customer: replied 1 year ago.

Richard I feel embarrassed saying this, but I think it is to my mobile number.

Could it be trying to sync with my mobile?

Expert:  Richard replied 1 year ago.
yes, if your sending it to the number *********** then this is the problem as you trying to email your mobile on its phone number which you cannot do.
I see that now, that's why you are getting this error back,
Customer: replied 1 year ago.

How do I stop it trying to email my mobile?

Expert:  Richard replied 1 year ago.
By not having it in the TO address when emailing.
So make sure its not in the TO, CC or BCC address or any groups when you send the email Robert.
Customer: replied 1 year ago.

I can confirm that it is never in the TO, CC or BCC box, or never knowingly.

Expert:  Richard replied 1 year ago.
Are you emailing via the web page?
and do you get this now on every email you send?
If you send one now you get it?
Customer: replied 1 year ago.

The error message came from the system administrator.

I have tried sending a message from***@******.*** to***@******.*** and no error message was recieved.

The error messages seem to occur as the result of a calender entry.

Could it be trying to syncronise my calender with my phone and failing?

Expert:  Richard replied 1 year ago.
No, as you would not get an email starting the recipient did not get itt, plus they do not email for synching.
I believe you sent it before by accident to your mobile phone number and hence the return message. It is the only reason you would get this message back.
Customer: replied 1 year ago.

I get the error message regularly though. Not just this time.

Expert:  Richard replied 1 year ago.
May be a corrupted entry in the calendar
Remove the entries for today, possibly you have your mobile phone in the reminder set for one of them so it is trying to send the reminder 15 minutes before ect to your mobile.
Let me know
Customer: replied 1 year ago.

I may have found the problem.

In options in Outlook the send reminders box was ticked.

I have unticked it.

Expert:  Richard replied 1 year ago.
yes, thats why I indicated to check reminders, only other thing that made sense Robert and it had your phone number set for this which is why it was emailing.
It does not email anything with synching but does email reminders.
If it comes back again, just let me know here, but always check the reminders.
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you
Richard, Software Engineer
Category: Microsoft Office
Satisfied Customers: 35380
Experience: Over 15 year experience resolving Microsoft Office Issues
Richard and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 1 year ago.

Thanks Richard, Will do.

Expert:  Richard replied 1 year ago.
your welcome Robert

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • jstinehelfer

    jstinehelfer

    Information Systems Manager

    Satisfied Customers:

    23
    A+ Comptia Certified computer repair
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/JS/jstinehelfer/2012-6-6_215146_Pictureofme1.64x64.png jstinehelfer's Avatar

    jstinehelfer

    Information Systems Manager

    Satisfied Customers:

    23
    A+ Comptia Certified computer repair
  • http://ww2.justanswer.co.uk/uploads/JA/JasonJames122/2011-12-16_135647_jasonjamesheadshotweb.64x64.jpg JasonJames122's Avatar

    JasonJames122

    Computer Enthusiast

    Satisfied Customers:

    0
    I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business
  • http://ww2.justanswer.co.uk/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    241
    Computer Software Specialist for more than 10 years
  • http://ww2.justanswer.co.uk/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg KamilAnwar1's Avatar

    KamilAnwar1

    Office Specialist

    Satisfied Customers:

    122
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.co.uk/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    111
    Certified Expert with over 10 years experience.
  • http://ww2.justanswer.co.uk/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    110
    Technical Director of IT Company
  • http://ww2.justanswer.co.uk/uploads/KR/krkljatorm/2012-6-24_153417_ITMiro.64x64.jpg IT Miro's Avatar

    IT Miro

    Computer Scientist

    Satisfied Customers:

    56
    Bachelor's Degree in Information Technology, Microsoft Certified Professional
 
 
 

Related Microsoft Office Questions