2. Yes and yes
3. Thought I did
4. Yes, Microsoft Windows 7
Following steps in #2 above I got as far as step 4 but a 'choose an option' did not appear, however, I have been able to reset a password ***** has unlocked the device. The sign in screen shows the email address *****@******.*** but when I try to go on line I am told that address is no longer available-I presume because it is the email address on my windows 7 (PC), why can't I use it on the tablet?
Do you mean you are able to log in and use the tablet now? Are you able to open a program or use the tablet now?
Is it asking for a microsoft account password?
Did you try to reset your Microsoft account password at the website below:
, by using the tiscali.co.uk email address in the Microsoft account box there? (at that website, select the option "I forgot my password" first.)
Please let me know. Thank you.