I went on to my internet via sky. i cannot access the internet as it is not connecting to the server.However i phoned sky who said the line is fine and speed satisfactory.A small icon appeared on bottom left of my screen saying the version of windows 7 might not be genuine or counterfeit? i tried two other servers; explorer and google and the same message that it cannot connect to server comes up.
could you tell me how to obtain the ipv 4 address and gatweway please
restarting another pop up came up saying the program can't start because DNSAPI.dll is missing from your computer. try reinstalling the program to fix this problem.
last night. my 16 year old son went on to his employers website, then the message bottom right 'this copy of windows is not genuine' came up. After this I couldn't access the internet?
correct. I am on my son's laptop at present
will do. just awaiting instructions on problem computer
thanks...not much of a computer buff; but try my best
thanks; that gives me reassurance as it can sometimes get very frustrating when things 'go wrong' and technology doesn't want to co-operate!
absolutely. the problem computer has now switched itself off and the screen is blank. do i now switch it back on; or wait?
OK; will wait for instructions. I'm quite compliant when it comes to good tech. advice
it has come up asking me to enter my password
done it. my internet is back. the problem is sorted. you are a genius!!