Sorry, you were away, so I was away when you were back. Please let me know when you are available. Or please try the following fix:
- Click on Start (which is the windows logo icon at the lower left corner of the computer's screen, then click on Settings
, then click on Update & security, then click on Recovery
, then click on the Reset PC option, then select the option Keep my files when prompted, and continue.
Please let me know if there is still any issue. Thank you.