office outlook 2007
sorry to be stupid
'On the file menu click data file management'
which file menu ?
ok all done.
have one email only still stuck in out box -- have done send and receive--
email is still in out box
Can I add that I have been using this email merge for a number of years
only once at end of the Month. It has had the problem from initial installation-- some months it works fine and sends all mail in the out box.
I have been told in the past that this problem is a known outlook problem
I think it will be quicker for you if you if you use remote tec support.
As you will see I use an iMac running Parallels and windows 7
ID 366 083 709
have reset password : j9j4n1
id :366 083 709
Password : 2v19hk
waiting for your call Tony have restarted.
have tried to send the email that is sat in outbox not gone.
Have left out look open you can see for yourself
you can also try and send if you wish it needs to go
Rebooted ran tests. Tried to send email still will not go.
not sure but do not think so, found something that said service pack 1
so am downloading pack 3 now- not sure what I am doing.
Have downloaded SP3 and Run -message 'The update is already installed on this system.'
Forgot to say: I have a mac book air that also runs Mac parallels and windows- on a number of occasions I have used that for the email merge- behaves exactly as iMac. mail still says in out box (only ever 1- yesterday sent 20+ all went ok except 1- then on another month they all go no problem.
Sorry I now have to leave- to night the wife's night out.
Am around most of the weekend or will wait until next week. Please let me know what you need me to do when.
What is the next move with my problem
Are you able to run it on a native windows installation Tony?
I have a native (no parallels) laptop set up and still get the lock up problem what next?
Asust laptop model K40LI /K50LI
Windows 7 home premium service pack 1
How do I get outlook version?
Outlook locked with six messages in outbox have not ben able to do anything with outlook since-- Can only force close reboot and then locks again. Laptop is running with outlook not loaded team viewer id 274 943 478 pass word 1098.
will be around next few hours regards Tony
Have tried both providers
Sorry I was missing.
This outlook fault has now caused all 3 Microsoft computers to go stupid (both running parallels and native win 7) The server password ***** ***** incorrect is now part of the problem. Have now run out of time and need to do some work. I will try to get the PC's back to working and then contact you for us to return to original problem, thank you for your asistance regards Tony.
Many thanks Richard.
It is definitely the correct password.
Both Mac's are working fine on both Servers UK2 and BT.
Have you any Idea what the problem could be? Where should I start