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michelleclive
michelleclive, Computer Support Specialist
Category: Microsoft
Satisfied Customers: 5497
Experience:  Indept expertise on MS Office package
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Iv been trying to go to Microsoft account and it keeps on

Resolved Question:

Hi iv been trying to go to Microsoft account and it keeps on showing that iv got wrong no. iv change loads of time what do i do. Iv got microsoft windows on my mobile do i don't want to loose everything in that .
Submitted: 1 year ago.
Category: Microsoft
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to know that you are facing problem with your Micorsoft account.let me know on which device you are trying to change or update your account password?
Customer: replied 1 year ago.
By my laptop
Do I
Customer: replied 1 year ago.
Do I get charge extra if it is I have to stop
Expert:  michelleclive replied 1 year ago.
This is not a time bound session you have already paid or you might be using the trial service.
Expert:  michelleclive replied 1 year ago.
https://account.live.com/ResetPassword
Expert:  michelleclive replied 1 year ago.
Try to clear the browser cache and then try the password *****
Expert:  michelleclive replied 1 year ago.
I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley face below or stars on top right of the page and hit submit. Please don't rate negatively Instead reply me so that i can continue to help you answer you question further.
michelleclive and 2 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
No thankyou
Expert:  michelleclive replied 1 year ago.
Thanks for using our service, have a good day.

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