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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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My HP Laser Jet P2014 has worked perfectly until

Customer Question

My HP Laser Jet P2014 has worked perfectly for years until I put on Windows 10 on top of 8.1. How do I reinstate it? Simple,please I am 82
Submitted: 1 year ago.
Category: Microsoft
Expert:  michelleclive replied 1 year ago.
Hi, MY name is ***** ***** i will be assisting youlet me know how you are connecting the printer..usb or wifi
Expert:  michelleclive replied 1 year ago.
please connect printer via usb cable and then click on below link and download and install the software
Expert:  michelleclive replied 1 year ago.
download and install the plug and play packagehttp://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-P2000-Printer-series/3322555/model/3322573#Z7_3054ICK0KGTE30AQO5O3KA30R1
Expert:  michelleclive replied 1 year ago.
let me know if you face any difficulty