Microsoft Office Questions? Ask a IT Expert for Support ASAP
Bought new from Dell, 2008. Has been working well considering the XP and age. [wife's computer]. Windows will not open because the requirement is to register/activate product. No key available. No positive support from microsoft register site.
This was a Dell brand new product. Unlikely to have pirated XP installed. I have not been able to find the original disc containing the reg. code, hence my last ditch resort to your website. Otherwise I would have taken my computer to a local export to get a pirated copy to keep the old lady going for a while. The corruption you mentioned is the most likely explanation.
I am faced with the normal 2 tone blue screen after the screen indicating "windows is starting" message, the message that comes up is,- Windows Product Activation. This copy of Windows must be activated with Microsoft before you can log on. Do you want to activate Windows now? Yes No.
Proceeding further without the activation code is not possible. Whilst I have been in contact with you, I have been also trying all manner of solutions, including administrator password ***** etc in safe mode. No matter what I do, I cannot get past this activation process. The web page that you have suggested, I have used before on my Win 7 computer that I am writing this on. No use if one cannot get the logon to start with. No solution I am afraid. I'm off to my local tech geek to get it sorted. No £24 this time. Sorry.TMN
4 hours ago.
I've tried that. I have the same negative result.
The "Repair Your Computer" request is not an option given. Try again?
OK. so no solution. The problem is unsolved unless I can get the original disc. How do I give you a rating with no solution?
I tried safe mode and system restore as a last ditch attempt, but no luck. No need to reply. TMN