How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

I sjgned up months free trial on office 365. I do NOT

Customer Question

I sjgned up for a months free trial on office 365. I do NOT wish to carry on with this but I am having difficulty in cancelling this. Your website is making me go around & around without actually giving me details on how to cancel. what is my way forward as I do not want to enter into monthly payments as I am unlikely to use this. I would appreciate clear instructions on how to cancel,please. R davies.
Submitted: 1 year ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 1 year ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot this for you? Thanks