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jhannell
jhannell, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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When opening an email attachment any further progress is blocked

Customer Question

When opening an email attachment any further progress is blocked by a message that
Microsoft office has encountered a licencing problem and needs to close.Also if problem persists uninstall product and then reinstall. Is this the best way of correcting the problem?
Submitted: 1 year ago.
Category: Microsoft
Expert:  jhannell replied 1 year ago.
Hello sir/madam, I would like to help you, please let me know when you are ready.
jhannell and other Microsoft Specialists are ready to help you
Expert:  jhannell replied 1 year ago.
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
link: http://tiny.cc/z5lvcx
Customer: replied 1 year ago.
phone 01276 471150
Customer: replied 1 year ago.
108(###) ###-####
Customer: replied 1 year ago.
system restored to approx. 10 August but still not responding to the change.
Expert:  jhannell replied 1 year ago.
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely..
link: http://tiny.cc/z5lvcx
Customer: replied 1 year ago.
108(###) ###-####
Expert:  jhannell replied 1 year ago.
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely...
link: http://tiny.cc/z5lvcx
Customer: replied 1 year ago.
Have you any further information regarding my problem?
Expert:  jhannell replied 1 year ago.
hi again,
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely...
link: http://tiny.cc/z5lvcx

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