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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37463
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Following the purchase of a Samsung mobile and using my google

Resolved Question:

Following the purchase of a Samsung mobile and using my google account to set up the email Google has described my attempt to access gmail from my laptop as suspicious. ? I don't know how to restore the connection. Can you help please
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,I'm sorry about the issue. Is your gmail email currently working at the website gmail.com or not?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
I have Windows 10. I am happy to pay £28 if issue resolved but do not want monthly subscription.
Expert:  Viet -MS Office Tech replied 1 year ago.
Monthly support subscription is only optional. This is a one-time support session per your request. Please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=cc4fb22d-31e5-4421-95c4-943efad0bbd1, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet -MS Office Tech replied 1 year ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,
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