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Josh
Josh, Computer Enthusiast
Category: Microsoft
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Experience:  Expert for over 10 years
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I can't access my hotmail account as I don't know the password

Customer Question

I can't access my hotmail account as I don't know the password ***** can't answer some of the questions
Submitted: 1 year ago.
Category: Microsoft
Customer: replied 1 year ago.
I have gone through the identity questions but can't answer any. I have not used the account and just want to be able to access my Facebook account which is linked to my email address
Customer: replied 1 year ago.
I need you to use***@******.*** as my email because I can't access my email address! It's no good emailing me an answer because I can't access the account!
Expert:  Josh replied 1 year ago.
Hi, I am going to give you steps to a private forum that is checked by Outlook/Hotmail moderators that can assist you in real time.First you are going to need to create another email address with Hotmail. Please go to the following link to create that.https://signup.live.com/signup.aspx Once you create the new address do the following.... Go to the following link and click Participate and then click Ask a question on the menu at the top. A box will appear. In that box type what has happened. Remember to be very polite and give as much information as you can. Here is the link to the forums: http://answers.microsoft.com/en-us/outlook_com/

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