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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 36472
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I've just typed my annual Christmas Letter, but cannot find

Resolved Question:

I've just typed my annual Christmas Letter, but cannot find the 'Compress button' to reduce the size of the photos that I've included! So, I have a huge file, too big to send via email. In file, there is a 'reduce file size', but I cannot access it! How do I reduce my file size, as I have done in years past! I'm working on a MacBook Air. Please help, Thanks, Thelma.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,I'm sorry about the issue. How about when you right-click on a picture when in the Word file?Also, please see athttp://onlinesupport.conted.ox.ac.uk/TechnicalSupport/CompressingImagesToReduceFileSize.php#MacUsershttps://www.youtube.com/watch?v=h6NewJ8yQJohttps://support.office.com/en-us/article/Reduce-your-file-size-631d1d48-a56b-4fd4-ad66-091dd201db10By the way, it takes time to compress pictures, and it may not be small enough if you have too many pictures.I recommend to try this method: Upload your Word file at the website below:http://www.wikisend.com/, then it will give you the file link (and ID number), then just email the file link.Another method is to use Dropbox to upload and sharehttp://www.dropbox.com/https://www.dropbox.com/en/help/90https://www.dropbox.com/help/274?path=sharing_files_and_foldersPlease reply at the box below to continue troubleshooting. Thank you.
Customer: replied 1 year ago.
Hi Viet,
Looking through the links that you have sent me.... I have already checked out every link on every web-site... and keep being told the same thing that on my Word for Mac 2011 I SHOULD have under the format picture menu & adjust - a compress feature - BUT I DON'T! It's not there!! I really don't want to spend more money on being the same thing and getting nowhere! Unfortunately, Apple has only just moved into my city and the wait time for the genies bar his 8 days!!
Expert:  Viet -MS Office Tech replied 1 year ago.
I'm sorry; I will waive the extra remote support fee for you, and we guarantee our service, so don't worry. Can I connect remotely to your computer, so I can fix this issue directly on your computer for you right now? There is no additional charge; we guarantee our service. Please reply at the box below. Thank you.
Customer: replied 1 year ago.
OK Viet.
Expert:  Viet -MS Office Tech replied 1 year ago.
Thank you. Please do the following in order to connect remotely with me:Please click on the website below:http://connect.teamviewer.comThen download / run the file called TeamViewerQS...Then tell me the ID and password ***** will provide in the TeamViewer program.Do not close the TeamViewer program.Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Sorry, I can't find a file TeamViewer QS
Expert:  Viet -MS Office Tech replied 1 year ago.
Please check your Downloads window. Or open Finder, then open Downloads there, then do you see the file TeamViewer... there? Please let me know. Thank you.
Customer: replied 1 year ago.
Hang on, I just press the download button??
Expert:  Viet -MS Office Tech replied 1 year ago.
Yes, then check your Downloads window. Or open Finder, then open Downloads there, then do you see the file TeamViewer... there? Please let me know. Thank you.
Customer: replied 1 year ago.
OK downloading, but slowly....
Expert:  Viet -MS Office Tech replied 1 year ago.
OK. After it's done downloading, then open / install it, then let me know the ID and Password ***** it.In the mean time, can you try this: Open that Word file, then click on File menu at the top, then do you see the option Reduce File Size... there?Also, if you open another Word document file or create a new Word document file, do you see the Compress option?Please let me know. Thank you.
Customer: replied 1 year ago.
265 707 068
4385Have already tried to reduce file size from the file at the top.... Can't access it. The compress option is not there, regardless of it being a new file or not!
Expert:  Viet -MS Office Tech replied 1 year ago.
Sorry; I got disconnected. Please wait; I I should be able to re-connect in a few minutes. Thank you.
Viet -MS Office Tech, Other
Category: Microsoft Office
Satisfied Customers: 36472
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Viet -MS Office Tech and 4 other Microsoft Office Specialists are ready to help you
Expert:  Viet -MS Office Tech replied 1 year ago.
I have helped via remote support. If you need help with anything else, please come back any time. Please rate my service below. Thank you very much.

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