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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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My laptop upgraded to 2010 last evening but will not recognise

Customer Question

My laptop upgraded to 2010 last evening but will not recognise my password ***** order to started today
Submitted: 1 year ago.
Category: Microsoft
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.What does the Windows logon screen say regarding your username?Does it have an email address listed as the username, or below the username?Please reply using the box below.Regards,Martin