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Josh
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 17126
Experience:  Expert for over 10 years
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I have just got a Microsoft Lumia 640 LTE and I have 2 BT email

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I have just got a Microsoft Lumia 640 LTE and I have 2 BT email addresses to link up to it. How on earth do I do it? Have tried but error messages
Submitted: 1 year ago.
Category: Microsoft Office
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Josh replied 1 year ago.
Hi, Are you trying to add the BT emails to the phone so you can check them?
Customer: replied 1 year ago.
yes
Expert:  Josh replied 1 year ago.
Please follow these steps.. On Start, swipe from left to right to access the App list and tap SettingsTap Email + accountsTap Add an accountTap Other accountTap the 'Email address' box, then type your BT email addressTap the 'Password' box, then type your BT email address password.Tap Sign in
Customer: replied 1 year ago.
previously had nokia Lumia and it was a problem then too. I have 2 BT business email addresses and need access to them 24/7. now showing error code 80072746
Customer: replied 1 year ago.
requesting incoming email server
Expert:  Josh replied 1 year ago.
Incoming Mail Server: mail.btinternet.com
Customer: replied 1 year ago.
nope. I have put in outgoing as smtp.office365.com - taken from previous phone
Expert:  Josh replied 1 year ago.
Outgoing Mail Server: mail.btinternet.com
Customer: replied 1 year ago.
unfortunately, that did not work. it is now synced using outlook.office365.com as incoming server
Expert:  Josh replied 1 year ago.
It sounds like your BT email address is linked through Office365 which I was not aware of. Is the email account working properly now?
Customer: replied 1 year ago.
it is. as you see above, I said I used office365 smpt
Expert:  Josh replied 1 year ago.
Is the email account working properly now?
Customer: replied 1 year ago.
yes it is
Expert:  Josh replied 1 year ago.
Awesome. If you can take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 17126
Experience: Expert for over 10 years
Josh and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 1 year ago.
ok. thanks. the help you gave, was telling me to go to 'other', the rest I finally sorted out myself. Cheers

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