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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Richard. I'm back again and need your help. - again. I

Customer Question

Hi Richard. I'm back again and need your help. - again. I cannot change font sizes - for writing letters, etc., Can you give me a total clean-up on my computer . I think there is a lot of 'gremlins' attached.
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jason Jones replied 1 year ago.
Hello,
I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
Customer: replied 1 year ago.
Hi I am sorry I have not been able to reply . I am spending extra hours at work. Could I ask if you are able to put right my problems without me - remote.... Much appreciated.
Jean
Expert:  Jason Jones replied 1 year ago.
Hello Jean,
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Thank you,
Jason