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jhannell
jhannell, Computer Enthusiast
Category: Microsoft
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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Unable to use client server smtp.talktalk.net due to password

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Unable to use client server smtp.talktalk.net due to password ***** How do I change password?
Talktalk have checked their connections and are ok
Webmail works
Hello sir/madam, I would like to help you, please let me know when you are ready.
Customer: replied 2 years ago.
Ready
are you able to login to your account from webmail?
(using your password)
Customer: replied 2 years ago.
Yes
Customer: replied 2 years ago.
I understand that the webmail password ***** differ from the client password ***** SMTP talktalk.net.
It is the same password.
Can you use your webmail password ***** your email client
Customer: replied 2 years ago.
No. They are different passwords.
The smtp.talktalk.net password ***** the client for purposes of sending & receiving emails is not being accepted and cannot be changed whereas the email talktalk account password ***** be changed.
can you open your email client, go to tools and select accounts,select your talktalk account and press change.
go to SERVERS tab. can you check "my server requires authentication" checkbox and press ok, and try to send again.
jhannell and other Microsoft Specialists are ready to help you
Customer: replied 2 years ago.
Carried out the last instruction and added the password ***** further settings which has resolved the problem. VMT for your instructions.
is everything ok now?
are you able to use your email program?
Customer: replied 2 years ago.
Problem resolved following your directions. VMT for your assistance.