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Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37478
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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MY outlook express has suddenly stopped me accessing it with

Resolved Question:

MY outlook express has suddenly stopped me accessing it with message- Invalid XML the view cannot be loaded
How do I sort it to get my emails
Submitted: 1 year ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 1 year ago.
Hi,I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet -MS Office Tech replied 1 year ago.
Can you please try this first suggestion:- First, make sure Outlook window is closed, then press at the same time the two keys Windows and R on the keyboard, then type exactly below:outlook /resetnavpane, then click OK, then see if Outlook email works fine now.Please reply at the box below to continue troubleshooting. Thank you.
Expert:  Viet -MS Office Tech replied 1 year ago.
- If that does not work, please press at the same time the two keys Windows and R on the keyboard, then type rstrui then click OK, then click on Next, and restore the computer to any date before this issue first occur and check.
Expert:  Viet -MS Office Tech replied 1 year ago.
If you still need help with this or with anything else, please reply at the box below, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Happy New Year! Thank you very much,
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