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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I cannot send or receive e mails, error come up. Send reported

Customer Question

I cannot send or receive e mails, error come up.
Send reported error ox8004010f outlook data file cannot be accessed
Receive reported error ox8004010f outlook data file cannot be accessed
could you please advise.
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Are you using Windows Vista, 7, 8 10 or a Mac?Are you using MS Outlook 2007, 2010 or 2013?Please let me know by replying to me here so that I can help you further.Best regards,Jess
Customer: replied 1 year ago.
Its windows 10MS outlook 2010
Customer: replied 1 year ago.
Hi jess,please be informed that we are not a techy savvy.
Expert:  Jess M. replied 1 year ago.
Hi,Thank you for writing back with that information.Can I remotely access your Windows 10 computer so that I can directly check and fix the problem while you watch?Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Please let me know if you want this remote option.Best regards,Jess