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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 17117
Experience:  Over 10 years work experience.
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I have lost task bar icons. When I click on the Windows Square

Customer Question

I have lost task bar icons. When I click on the Windows Square nothing happens. The only way to turn off is to press the power button. How do I restore to a prior date before this happened? I cannot find the system programs/buttons. Janet
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jason Jones replied 1 year ago.
Hello,
I will be the person helping you today.
I can see that you may need a little bit of extra help because this issue may have multiple culprits.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
Customer: replied 1 year ago.
\Please start a screen sharing session
Expert:  Jason Jones replied 1 year ago.
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Jason Jones and other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
When will I receive details of remote
Customer: replied 1 year ago.
How do I get your remote support?
Expert:  Jason Jones replied 1 year ago.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 00 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.
I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason
Customer: replied 1 year ago.
For ***** ***** Only
I switched off. I switched on again and the button does not work!!! Very disappointed I thought you had done it. Janet
Expert:  Jason Jones replied 1 year ago.
Hello Janet,
I thought it was fixed as well. Let's try again.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 12 and click the circle button to start the remote application.
- Jason
Expert:  Jason Jones replied 1 year ago.
If you need anything else in the future, please let me know.
Thank you for your time today.
- Jason