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Jason Jones
Jason Jones, Computer Technician
Category: Microsoft
Satisfied Customers: 16418
Experience:  Over 10 years work experience.
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On windows 10 have lost start menue

Customer Question

on windows 10 have lost start menue
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jason Jones replied 1 year ago.
Hello,
I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a screen sharing session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
Customer: replied 1 year ago.
Can we do this tomorrow as its 12.30 here & way past my bed time?
Expert:  Jason Jones replied 1 year ago.
Yes, we certainly can. When you are ready to continue, post a message here.
Thank you,
Jason
Customer: replied 1 year ago.
Thank you
Roger
Expert:  Jason Jones replied 1 year ago.
Thank you.
Jason Jones and 2 other Microsoft Specialists are ready to help you
Customer: replied 1 year ago.
Jason
hallow I am ready to continue with sorting the problem with windows 10
Roger
Customer: replied 1 year ago.
Jason
can you please let me know what the delay is?
do I have to pay more money to get you started?
or are you waiting for more information from me?
Roger
Customer: replied 1 year ago.
Jason
I am still waiting
Roger
Customer: replied 1 year ago.
JASON
I HAVE BEEN TRYING TO GET SOME SERVICE SINCE 12.47AM TODAY, I DONT FIND THIS TO BE VERY GOOD SERVICE. YOU HAVE TAKEN AT LEAST ONE PAYMENT. I AM SOON TO GO TO LUNCH, WHICH WILL BE ANOTHER DELAY, WHAT IS GOING ON????
PLEASE REPLY
NOT VERY HAPPY
ROGER.
Customer: replied 1 year ago.
GONE TO LUNCH
Customer: replied 1 year ago.
Jason
E-Mail me when it is convenient.
Roger
Expert:  Jason Jones replied 1 year ago.
Greetings Roger,
I am very sorry for the wait. I will be available for the next 12 hours. Please, post a message here when you are ready to continue.
I will wait here until you return.
Thank you for your patience.
- Jason
Customer: replied 1 year ago.
Jason
will be available today from 19.35 until 11.00 hrs GMT
Cheers
Roger
Expert:  Jason Jones replied 1 year ago.
Hello Roger,
Are you available right now?
- Jason
Customer: replied 1 year ago.
Jason will be available today for the next 1.5 to 2 hours approx.
Hope that this is ok with you. -
- Roger
Expert:  Jason Jones replied 1 year ago.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 95 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.
I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason