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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Can not install window 10 qo 7 8 results for "WindowsUpdate_80070002"

Customer Question

can not install window 10 qo 7 8 results for "WindowsUpdate_80070002" "WindowsUpdate_dt000"
1. 1 Install Windows updates in Windows 7
2. 2 Windows Update error 80070008 or(###) ###-####
3. 3 Windows Update error 8007f0f4 or FFFFFFFF
4. 4 Windows Update error 800705b4
5. 5 Windows Update error 80072efe or 80072f76
6. 6 Windows Update error(###) ###-####
7. 7 Windows Update error(###) ###-####
8. 8 Windows Update error 80242016
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.
Hi there and welcome NormanDo you mean you cannot upgrade your windows 7 computer to windows 10 because of these errors?Please let me know
Customer: replied 1 year ago.
yes
Expert:  Richard replied 1 year ago.
ThanksClick Start, All Programs, Accessories, right click on Command Prompt and select Run As Administrator. A black window will open. Type in it sfc /scannow press enter and when it has completed, type in chkdsk /r Press enter. It will give a message "the type of the file system is NTFS cannot lock current drive.chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer. Please note, while this normally only takes 10 minutes to run, it can take at times number of hours if windows encounters many issues. If this is occurring it is critical to let this complete as it means you have corruption on the hard drive that it needs to fix. Even if it looks like the scan is not progressing, it is, please just let it run to completion. Windows will then start when it has. Then try to update to windows 10 and tell em if it works,.