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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I am messaging from my wife,s computer She upgraded from windows

Customer Question

I am messaging from my wife,s computer She upgraded from windows 7 to windows 10 last year from an on-line offer, and it has been working well, however last week the windows icon ceased to work unless she right clicks and the apps have disappeared can you help?
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jason Jones replied 1 year ago.
Hello,I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.Thank you,Jason

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