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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 40106
Experience:  Over 15 year experience resolving Microsoft Office Issues
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All my programs from 2016 home and student bar 1 are working

Customer Question

All my programs from 2016 home and student bar 1 are working the 1 that isn't working is OneNote it keeps telling me that it was added to another device and I have to sync them but I have no idea what device can you help my product number is cnmh2 8hjrp bgcxr mrk6j q688t
Thanks
Justin Buckley
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.
Hi there and welcome JustinCan you do the following pleaseIn OneNote, choose File > Info.Next to the name of the affected notebook, choose Settings > Close.Do you still get the error then?