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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 41146
Experience:  Over 15 year experience resolving Microsoft Office Issues
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Good afternoon. I am unable to send emails from Outlook. I

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Good afternoon. I am unable to send emails from Outlook. I have three emails in the Outbox but they will not send when I use Send/Receive function. Thanks.
Hi there and welcomeCan you tell me please the version of outlook you are using?And what is the error message you get when it fails to send any emails?Thank you
Customer: replied 1 year ago.
I am using the Outlook from Office Professional Plus 2013. There is no error message. Thanks.
ok, you will see an error in the bottom left or right.Send an email so it sends and receives then check for the error message please Jeremy I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you. Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse. I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps. Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong. If you want remote click get extra help. If not simply reply to me. Thanks, Richard
Richard and 2 other Microsoft Specialists are ready to help you
Thank you Can you go to Click on Download for Free Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you
Customer: replied 1 year ago.
My ID is 460 292 168; and my password ***** *****
thanks, ***** *****
Customer: replied 1 year ago.
Hi Richard, The new TeamViewer password ***** ***** I have tried send/receive again, but to no avail. Thanks.
connecting now
Customer: replied 1 year ago.
Hi Richard. New password ***** *****