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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Cant get into my computer won't except pass words new or o

Customer Question

Cant get into my computer won't except pass words new or old
Submitted: 1 year ago.
Category: Microsoft
Expert:  Jess M. replied 1 year ago.
Hi Christine, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Are you using a Windows 8 or Windows 10 computer?In your login screen, is it showing as your email address?Please let me know by replying to me here so that I can help you further.Best regards,Jess