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Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 40290
Experience:  Over 15 year experience resolving Microsoft Office Issues
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My laptop will not boot what should I do

Resolved Question:

my laptop will not boot what should I do
Submitted: 1 year ago.
Category: Microsoft
Expert:  Richard replied 1 year ago.
Hi there and welcomeWhat exactly happens when you try to start the Laptop?Please let me know.
Customer: replied 1 year ago.
asus welcome appears then a blank screen tho wireless trackball cursor responds to trackball
Customer: replied 1 year ago.
backup drive plugged in but not accessible
Expert:  Richard replied 1 year ago.
ok, unplug everything except the power cable and try to turn it onDoes it then start then?
Richard and other Microsoft Specialists are ready to help you
Expert:  Richard replied 1 year ago.