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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft Office
Satisfied Customers: 4622
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have recently installed Windows 10 (not voluntarily).

Resolved Question:

HI, I have recently installed Windows 10 (not voluntarily). I have now no access to my current e-mails as my Inbox has a synchronizing error ( Error code: 0x85050041) and I cannot access any websites smoothly: everything takes ages. Can you please help?
Submitted: 10 months ago.
Category: Microsoft Office
Expert:  KamilAnwar1 replied 10 months ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 10 months ago.
Hi Kamil, how does it work?
Expert:  KamilAnwar1 replied 10 months ago.
I will send you a secure link to connect me to your system, after i am connected i will be able to see the issue and troubleshoot it.
Customer: replied 10 months ago.
okay, please send me the link
Expert:  KamilAnwar1 replied 10 months ago.
I sent request for remote service. Please accept it then follow steps here to connect with me.
Customer: replied 10 months ago.
sorry Kamil, I am using this service for the 1st time and I was under the impression you are able to resolve it remotely. I just paid £26 and would not wish to spend more. Can you assist?
Expert:  KamilAnwar1 replied 10 months ago.
Yes, i can. Please click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=374754
Customer: replied 10 months ago.
connected
Expert:  KamilAnwar1 replied 10 months ago.
yes
Customer: replied 10 months ago.
Kamil, are you here?
Expert:  KamilAnwar1 replied 10 months ago.
Yes, it seems like we are disconnected. Please click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=164812
Customer: replied 10 months ago.
I cannot connect with you on this link
1st error: can't reach page
2nd attempt: it is downloading for ages
Do you have any suggestions?
Expert:  KamilAnwar1 replied 10 months ago.
Which device are you using to talk to me?
Customer: replied 10 months ago.
the laptop
Expert:  KamilAnwar1 replied 10 months ago.
The one i was connected to?
Customer: replied 10 months ago.
yes
Expert:  KamilAnwar1 replied 10 months ago.
Okay. Please click the link below, a program teamviewerqs-ios.exe will be downloaded, run/open it and you will get an ID and a Password. Type that to me here. http://tinyurl.com/pfmhzd8
Customer: replied 10 months ago.
588 944 836
Customer: replied 10 months ago.
7633
Expert:  KamilAnwar1 replied 10 months ago.
The issue has been resolved.
KamilAnwar1, Office Specialist
Category: Microsoft Office
Satisfied Customers: 4622
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
KamilAnwar1 and other Microsoft Office Specialists are ready to help you

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